Shipping policy
Shipping Policy Spellbound Automotive LTD Shipping Policy
SHIPPING METHODS:
- Enjoy free standard shipping to anywhere in the Continental U.S. on orders over $150.
- Orders are typically processed and shipped within 2–4 business days and take 2-5 business days to arrive via standard shipping.
- For orders under $150, a $6 flat-rate shipping fee is applicable in the Continental U.S.
- Standard shipping rates apply for Alaska, Hawaii, and Puerto Rico.
- Expedited shipping options and pricing are available at checkout. Orders placed before 12:00 pm PT are processed and shipped on the same business day.
- Please note that weekends and holidays are non-business days, including for expedited shipping. Weekend or holiday orders will be processed on the next business day.
- Tracking information will be emailed to you once your order is shipped.
- Credit card authorization and address verification are required before shipping. Authorization may take up to 24 hours.
INTERNATIONAL SHIPPING:
- Currently, international shipping is not available, but it is a future consideration.
DAMAGED ORDERS:
- Contact us at bWmR69131@outlook.com within 3 days of receiving a damaged or incorrect item. Include a photo of the item and your order number for assistance.
LOST ORDERS:
- In case of a lost order, reach out to us to open an inquiry into the lost package. While shipping carriers are responsible post-warehouse, we will assist in the resolution. Confête holds no responsibility for lost packages.
STOLEN ORDERS:
- Confête disclaims responsibility for any stolen packages.
For any shipping-related inquiries or assistance, please contact us at the details provided below.
CONTACT US:
- Phone number: +44 7516503056
- Email: bWmR69131@outlook.com
- Physical address: 19 Oxford Rd, WRAXALL BA4 5NN, United Kingdom